Velocity 1 о компании

Услуги:

• Выделенная линия
• Радиодоступ/WiMAX
• Цифровая телефония

Broadband
Phone Services
About our Services

 

We will provide you with the services in return for your keeping to the terms of this agreement.

 

As well as these terms and conditions, our services have other legal conditions which apply to the services and their use, as published by us on the Velocity1 website. These may be updated by us from time to time. For example, for our Internet Access, these include our 'fair use policy' which you can read on the Velocity1 website. The other legal conditions will apply to your use of the services so, when you first use the services, you must read through them carefully.

 

In supplying the services we will always use our best endeavors to provide you with a high quality service at all times, but we are not able to guarantee fault-free performance.

 

To make sure we are always giving you best possible service, we may monitor and record phone

conversations you have with our team.

 

From time to time, we may let you try certain services for free. We also have the right to withdraw these trial services at any time and without needing to give you notice.

 

From time to time, we may supply you with services, channels, programmes, Pay-Per-View or

programmes on demand as part of a promotion or for promotional purposes, whether for a charge or otherwise. We may at any time stop such supply or change the promotional services, channels, programmes, Pay-Per-View or programmes on demand or package of services, channels or programmes.

 

Some services (for example, television channels that form part of our television services) are supplied by other content owners. As a result, we may, due to matters outside our reasonable control or for commercial or contractual reasons, change all or any programming, programming services, channel allocations and channels, or cancel, postpone or alter the details of any advertised Pay-Per-View or programmes on demand or interactive services without notice. Wherever possible we will give you reasonable notice of any withdrawals and changes. If you are unhappy with the changes, you will be entitled to end this agreement if the changes are significant, as described in paragraph 15.

 

You agree that you are liable for any charges on your account regardless of whether you or anybody else (with or without your permission) runs up those charges (unless the charges result from fraud by someone else which you could have had no control over). For example, if someone who has access to your home uses the services, we would consider them to be within your control and you would be liable for those charges. If you do become aware of any fraud by someone else, you must tell us as quickly as you can. Under no circumstances should you give your PIN numbers and passwords to anybody else (unless you're happy for them to use your account and add charges on your account).

 

We may monitor email and internet communications, including without limitation, any content or

material transmitted over the services.

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